F.Y.I.

For Your Information



Custom creations for all occasions are NEL’s specialty.

Weddings: Bride Jewelry, Bridesmaids Jewelry, maybe a personalized necklace with the wedding date or wedding monogram. Also could be a necklace to match with your outfit for the wedding, because a bolder chunky necklace can work wonders with a simple dress

Baby Showers: a stamped blank with the baby name.  Also, after the birth, it can have the birthday; it’s a good gift to give to a new mother.

Birthday: a nice charm or Swarovski pendant with the birth date.

Mother's Day & Father's Day: a love message stamped on metal for our parents.
Graduation: a graduation charm with a congratulations message stamped on metal.

Thanksgiving Day: a message to say “thanks” for all yours blessings.

Valentine's Day: a love note stamped for your partner with a crystal or charm heart.


NEL loves to make ECO jewelry!! When your old necklaces are damaged or outdated and you want to use them again, (because you like the beads or they have a special value for you) NEL can re-design it in a new jewelry set for you.

The goal is to incorporate more and more recycled and innovative materials in the design; also, there are a lot of fascinating materials waiting to be repurposed in NEL’s jewelry.


NEL makes unique earrings, pendants, bracelets or necklaces for you using your jewelry design ideas. Custom made jewelry can be created using GF 14 Kt, sterling silver, copper, brass or nickel silver. Any gemstones you wish, including your own, can be used in your unique jewelry design.  Think of all the possibilities!


For bridal or bulk orders of three or more items, please contact me: elynel@ymail.com


Nel really does want her customers to be happy with their purchases. So if you are less than happy with your order or it isn't suitable for any reason, simply return it and get your money back.

Returns under the guarantee need to be sent within 30 days of delivery of your order and items need to come back in the same condition that you received them.

Please let us know if you are making a return so that we know to expect it. Once the return has been received you will be issued with a refund for the cost of the item/s.

Refunds do not include delivery costs unless your return is due to damage during delivery, a faulty item or a mistake on our part.
Contact e-mail: elynel@ymail.com


If your item has minor damage due to wear or an accident within three years from purchase, please contact us and more often than not we will be able to undertake repairs with no labour costs.

You may need to pay for postage and, depending on what is required, materials costs.

Note that items which have major damage, particularly to the 'focus' of the piece (eg. a pendant being badly scratched or dented), may not be able to be repaired and you would instead need to consider replacing the item. Contact us to discuss the situation and we'll be happy to give you an idea of what will be needed to repair your item or if it is beyond repair.

Contact e-mail: elynel@ymail.com

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